Privacy Policy

Privacy Policy

Introduction

Welcome to https://broomfield-online-therapy-therapy.denvermentalhealthcare.com (hereafter referred to as “Broomfield Online Therapy Therapy,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and protect data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

Please note that this policy does not extend to third-party platforms, tools, apps, or websites linked from our site, as they have their own privacy practices governed by separate policies.

Processing Activities

This policy outlines our data handling practices when you:

  1. Use our applications and services as an authorized user
  2. Visit and interact with our website
  3. Engage with us through communications like newsletters, emails, phone calls, or text messages

Personal Data Collection

We collect various categories of personal information, including but not limited to:

  • Account Information: This includes usernames, passwords, and account settings.
  • Payment Details: Credit/debit card numbers, billing addresses, and payment history.
  • Financial Records: Banking information and transaction data.
  • Purchase Data: Items bought, purchase frequency, and associated costs.
  • Mobile Device IDs: Unique identifiers from your smartphone or tablet for personalized services.
  • Location Data: Geographic coordinates from your device to provide location-based services.
  • Feedback and Reviews: Comments, ratings, and suggestions you share with us.
  • Social Media Information: Data from social media platforms when you interact with our content.
  • Product Interest: Details about products you view or purchase on our site.

We gather this data through direct user input, application features, analytics tools, and third-party service providers.

Cookies and Tracking Technologies

Broomfield Online Therapy Therapy uses cookies and similar tracking technologies to enhance your experience and understand user behavior:

  • Strictly Necessary Cookies: Ensure the basic functionalities of our website.
  • Preference Cookies: Remember user preferences for personalized experiences.
  • Analytics Cookies: Track site usage, performance, and user behavior to improve our services.

Users have control over non-essential cookies through our built-in Cookie Manager, allowing you to customize your tracking preferences.

Data Retention and Deletion

We retain personal data only for as long as necessary or required by law. The specific retention periods vary based on the type of data and its purpose:

  • Account information is kept during your active use of our services and for a reasonable period after account closure.
  • Payment and financial records are retained for legal and accounting requirements, typically 7 years.
  • Purchase history may be stored indefinitely for analytics and personalization purposes.

Once the retention period expires or upon request, we delete or anonymize the data to prevent re-identification.

Security Measures

We have implemented robust security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction:

  • Encryption: We use encryption protocols for secure data transmission and storage.
  • Secure Third-Party Processing: We engage trusted partners who adhere to strict privacy standards.
  • Access Controls: Only authorized personnel have access to sensitive data.

Children’s Privacy

Our services are not intended for individuals under 18 years old, and we do not knowingly collect personal information from children in this age group.

Your Data Rights

Depending on your location, you may have certain rights regarding your personal data:

  • Access: Request access to the data we hold about you.
  • Rectification: Ask for corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Demand the deletion of your data in specific circumstances.
  • Restriction: Limit our use of your personal information.
  • Portability: Receive your data in a structured, commonly used format.
  • Objection: Object to the processing of your data for specific purposes.
  • Non-Discrimination: Be free from unfair treatment due to exercising your data rights.

To exercise these rights, please contact our privacy team at your earliest convenience. We will respond within a reasonable timeframe as per applicable laws.

Changes to Privacy Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page with an updated effective date.

Contact Us

For questions, requests for access or deletion of data, or if you have any privacy concerns, please reach out to us:

  • Email: contact@broomfield-online-therapy-therapy.denvermentalhealthcare.com
  • Mail: Broomfield Online Therapy Therapy, Privacy Team, [Address]

We appreciate your trust in us. By using our services, you consent to the collection and use of data as described in this Privacy Policy.